| Check-in process |  2.0 / 5 |
|---|---|
| Working order of facilities / equipment |  1.0 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 2.0 / 5 |
| Your room | 1.0 / 5 |
| Overall experience | 1.0 / 5 |
| Order and cleanliness of the hotel | 2.0 / 5 |
| Guest Rating |  1.7 / 5 |
1.7 / 5
Amin [Nottingham, GB]
on 18/12/2008
(Family with older children)
parking on site and staff were elpful on the next day
we had NO hot water and were due to attend a function with our childrenand we had to take a COLD shower. I was told you were carrying out a maintenace and there would be no hot water for a few hours!!
Overall: Not having hot water is unacceptable for any hotel and this caused problem for us. (107929779)
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