| Check-in process |  5.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 5.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating |  4.3 / 5 |
4.3 / 5
Shiel [Bradford on Avon, GB]
on 24/08/2009
(Same sex couple)
Location is very good (easy access) for a stop-overand beds extremely comfortable. Staff were extremely helpful and charming, in spite of being very busy. The fact that there's a reasonable choice of food within the hotel is also a bonus after a long drive.
Room overlooked a commercial wasteland!
Overall: It was fine for our purposes (a stop over en route from Italy to UK) and reasonably priced. (107455985)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.