| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.0 / 5 |
Very efficient and nice staff
The design of the room is extremely poor. Health and Safety regulations seem not to apply. The TV support is useless and dangerous. All customers I asked hit their head on it. One ended in hospital.
The light switch for the bathroom is located in an inconvenient place. There is a inflatable children facility in the lawn right in front of the window that gets inflated very early every morning by a noisy pump.
Finally, the transparent elevator allows to look in some rooms. But the light is too poor to allow dressing up with closed windows. One can just hope nobody takes the elevator...
Overall: It's very sad the rooms are so badly designed. (107685091)
Easy booking and checkin process. Clean room
Poor ventilation and too hot
(108378612)
Location (central to many cols such as Tourmalet, Aspin, etc.)
Staff don't mind if you exist or not. It is as if they are making you a favor. The hotel is not run like a government rather than a business.
(107761559)
Very clean, tidy and spaceous, set with in beautiful scenary.
Breakfast was very poor value for money, and one of the receptionist could have been more welcoming.
Overall: A little more expensive than generally available in rural France and the food in the hotel is very expensive, but generally a comfortable and plesent hotel. This hotel is large and set up for professional cycle racing teams and conferences. (107469771)
(107422847)
buona ubicazione dell'hotel , struttura adeguata.
tre piccoli difettucci: parte del personale dovrebbe svolgere il proprio lavoro non come semplici impiegati, ma assistere un pochino di piu' il cliente.
le pulizie devono essere eseguite anche nella parte superiore della camera e non lasciare i letti disfatti.
una piccola piscina non ci starebbe male. il ristorante a ferragosto deve essere aperto.
Overall: complessivamente bene, le segnalazioni sopra evidenziate sono solo suggerimenti che accrescerebbero la qualita' gia' valida dell'albergo. (108522635)
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