| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.3 / 5 |
Great location overlooking lake Leman central location
The hallway leading to our room had a very stained carpet,the ceiling was in very poor condition and there was a bad smell all week. The week we stayed coincided with updating to the rear of the hotel which meant drilling and other noise from 8 am to 6pm.
Overall: The hotel was OK but a little shabby for a 3 star,hopefully they are updating a lot of the hotel for the summer season. (107382389)
(107804376)
Excellent location.
Generous sized rooms with large balcanoy.
Friendly staff.
No parking available directly with the hotel but discounted at nearby Hilton Hotel.
Overall: Great hotel in a beautiful town. (108099546)
(108902932)
chambre spacieuse,sanitaire en bon état et spacieux
absence de climatisation ou à défaut de stores aux fenêtres rendent les périodes de fortes chaleurs difficiles à supporter
Overall: positive (108472409)
tout a fait conforme a notre attente
Overall: tres biene (107891024)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.