| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room | 4.7 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating |  4.5 / 5 |
5.0 / 5
Robert [Rockville, Maryland, US]
on 09/09/2008
(Group of adult friends)
The staff was extremely friendly and helpful, especially when we had difficult circumstances. Our daughter had a fever, and the receptionist printed out directions to the hospital in Royan, where we were heading. When we arrived in Royan later in the day (Sunday), we visited the hospital, she was treated and she improved very quickly.
Overall: It is a great place -- it is a pity that we live so far away (near Washington D.C.) and were only passing through on our journey from Paris to Royan. (107298730)
3.9 / 5
nathalie [oeyreluy, FR]
on 24/04/2009
(Family with older children)
cadre agréable - sécurité pour les enfants car voitures interdites sur le site- propreté - équipements neufs
problème de chauffage : fonctionnait même en position arrêt - obligés de couper au disjoncteur -
Overall: trés bonne impression - acceuil impeccable (107896284)
4.6 / 5
Jacques [Versailles, FR]
on 11/11/2008
(Solo leisure traveller)
Overall: Hotel en cours d'aménagement mais les équipements sont de bonne qualité et le personnel très accueillant. (107970685)
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