| Check-in process |  3.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.0 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff | 3.0 / 5 |
| Your room |  2.5 / 5 |
| Overall experience | 3.0 / 5 |
| Order and cleanliness of the hotel | 3.0 / 5 |
| Guest Rating |  2.9 / 5 |
1.3 / 5
Andrew [Cawsand, GB]
on 07/09/2009
(Family with older children)
None - the hotel is promoted on the web as having good views to the attractions. The reality is that their is massive engineering right outside the hotel digging up the road for the Riems Tram system. A god awful place, and possibly legally challengeable re: implying there was a good view. A note should be added to the website now as the works will continue for another 10 months.
The hotel is right in the middle of the massive Riems Tram engineering works - right outside the hotel. A god awful place, and possibly legally challengeable re: implying there was a good view.
Overall: Awful - trying to negotiate the tram works with a 2 year old and 5 year old with all the noise and dirt and dust. We felt really cheated at £125 a night room only. A horrible hotel. (108104135)
4.6 / 5
Anonymous
on 14/09/2008
(Mature couple)
Pleasant helpful staff
I found the shower a bit difficult to control
Overall: Very good (107164569)
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