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3 star

Hotel Central, Heidelberg

Kaiserstr. 75, Heidelberg, 69115
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Guest Reviews

Summary of Guest Ratings

Check-in process 5.0 / 5 5.0 / 5
Working order of facilities / equipment 3.0 / 5 3.0 / 5
Overall value for money 3.0 / 5 3.0 / 5
Performance of staff 5.0 / 5 5.0 / 5
Your room 4.0 / 5 4.0 / 5
Overall experience 4.0 / 5 4.0 / 5
Order and cleanliness of the hotel 4.0 / 5 4.0 / 5
Guest Rating 4.0 / 5 4.0 / 5

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Night(s) Room(s)

Guest Reviews

4.0 / 5 4.0 / 5 Anonymous on 02/01/2008 (Family with young children)

El hotel es de facil acceso, dispone de parking cómodo, el desayuno está incluído y es variado, en general buen servicio

Overall: Somos una familia de 6 personas, reserve una habitación triple y una doble con cama supletoria porque no tenia opción en la página para tomar una segunda habitación triple. En la habitación para tres la tercera cama era supletoria (muy incómoda) y en la habitación para dos no se colocó la cama supletoria para niño acompañado de 2 adultos que ofrece la página. Mi sugerencia a la página web es que cuando existe la opción a cama supletoria para niño acompañado de dos adultos, debiera existir la opción 2 adultos + 1 niño al seleccionar quienes ocuparan la habitación seleccionada o dar la opción a llenar la solicitud de cama supletoria en un recuadro especial y no en observaciones como se debe hacer por no haber otra opción. Normalmente empleo páginas web para reservar hoteles porque facilita la tarea de hacerlo al no manejar bien otras lenguas, si debo llamar por telefono al hotel para pedir requisitos especiales dificulta mucho esta tarea.  (97969735)

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