| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
Friendly staff, good central position and easy to get to from the station.
Some times the shower was cold.
Overall: Very enjoyable (107936638)
(107786833)
Good evening meals and bar at a very good rate, friendly staff very helpful.
Overall: Would like to take friends and family it was so nice. It was also very near to all of the places of interest. (107732507)
Clean
Modern room
friendly staff
Next to noisy street
(107902898)
Very spacious and comfortable room
Leaking wash basin resulted in puddle on bathroom floor
Overall: This very pleasant hotel is within easy walking distance of the railway station in Cologne. Our room was very clean and comfortable and the staff were helpful and friendly. The excellent buffet breakfast is served in a very pretty dining room. (97803073)
(108722970)
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