| Check-in process | 4.7 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 5.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.7 / 5 |
| Order and cleanliness of the hotel | 5.0 / 5 |
| Guest Rating | 4.6 / 5 |
Good Hotel! Good stay! Very good Breakfast. Very polite staff.
(97015577)
(97734906)
The service staff
The bed was a split twin bed rather than a queen size or a king which made it a challenge sharing the bed with my boyfriend.
Overall: The service staff was excellent. They provided directions for using public transportation, reviewed information and provided assistance regarding museum hours after researching on the internet, and were generally very pleasant, professional, and welcoming. I would have liked to known that the hotel was so centrally located. My friend and I were pleasantly surprised to find out that the hotel was walking distance from excellent restaurants and the Centrum. From the advertisement, we thought the location was more remote. But, this was not so. The hotel was a great value for the price, the breakfast was delicious, the hotels lounge was comfortable, and the people who worked there were wonderful. (99714321)
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