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2 star

Hotel Elite Heidelberg, Heidelberg

Bunsenstraße 15, Heidelberg, 69115
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.8 / 5 3.8 / 5
Working order of facilities / equipment 3.1 / 5 3.1 / 5
Overall value for money 3.0 / 5 3.0 / 5
Performance of staff 3.9 / 5 3.9 / 5
Your room 3.1 / 5 3.1 / 5
Overall experience 3.4 / 5 3.4 / 5
Order and cleanliness of the hotel 3.3 / 5 3.3 / 5
Guest Rating 3.4 / 5 3.4 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.7 / 5 4.7 / 5 Anonymous on 29/08/2009 (Mature couple)

Attractive room and breakfast facilities

Overall: Excellent  (107356656)

2.9 / 5 2.9 / 5 Brian [Holyhead, GB] on 20/10/2008 (Mature couple)

Close to City Centre, Free Internet.

No information given prior to arrival on how to get Pin code to get access and room Key. Car parking hit and miss and a bit of a walk with baggage to car parks.

Overall: A bit worn and dated, but clean and staff were helpful. Close to city centre and easy to locate, but parking difficult when you first arrive and then walking the streets with baggage.  (107253723)

1.7 / 5 1.7 / 5 Anonymous on 14/04/2008 (Family with older children)

Very comfy clean bed

Poor decorative state of room and furnishings. Carpets needed replacing and were trip hazards in several places

Overall: Very charming downstairs in public areas and staff were friendly and polite. Upstairs the rooms we had were an assortment of poor quality mismatched furniture. It looked in need of an overhaul. Had to ask for carpet to be vacuumed as covered in hair and fluff. It would not cost much to put right.It could be wonderful.  (97529220)

3.7 / 5 3.7 / 5 J.N. [Baarn, NL] on 04/10/2007 (Same sex couple)

 (99744393)

2.1 / 5 2.1 / 5 Anonymous on 13/09/2006 (Mature couple)

 (99886546)

3.6 / 5 3.6 / 5 Anonymous on 21/04/2006 (Family with older children)

location; breakfast

no lift

 (99761334)

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