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| Check-in process | 3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.1 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.3 / 5 |
| Guest Rating | 3.4 / 5 |
Attractive room and breakfast facilities
Overall: Excellent (107356656)
Close to City Centre, Free Internet.
No information given prior to arrival on how to get Pin code to get access and room Key. Car parking hit and miss and a bit of a walk with baggage to car parks.
Overall: A bit worn and dated, but clean and staff were helpful. Close to city centre and easy to locate, but parking difficult when you first arrive and then walking the streets with baggage. (107253723)
Very comfy clean bed
Poor decorative state of room and furnishings. Carpets needed replacing and were trip hazards in several places
Overall: Very charming downstairs in public areas and staff were friendly and polite. Upstairs the rooms we had were an assortment of poor quality mismatched furniture. It looked in need of an overhaul. Had to ask for carpet to be vacuumed as covered in hair and fluff. It would not cost much to put right.It could be wonderful. (97529220)
(99744393)
(99886546)
location; breakfast
no lift
(99761334)
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