| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.8 / 5 |
| Overall experience |  4.0 / 5 |
| Order and cleanliness of the hotel |  4.7 / 5 |
| Guest Rating | 4.1 / 5 |
3.9 / 5
Kathryn [Guelph, CA]
on 16/09/2009
(Young couple)
The hotel is close to Sansoucci Park, which was the main reason for booking it. Parking was extra but we were able to leave the car there all day even after checking out, which was an added bonus.
The neighbourhood is pretty scary at night, particularly the train station, but that is not the fault of the hotel. Most of the staff were great, but one of the night staff when asked a question in English just shrugged, mumbled something under her breath and walked away. The breakfast was 14.50 per person, way too expensive so we opted for breakfast in the Dutch quarter.
Overall: OK, but not great (108549940)
4.6 / 5
Anonymous
on 01/09/2008
(Solo business traveller)
beautiful place, sport facilities, restaurant
Overall: excellent (107286280)
4.0 / 5
Ellen [Den Haag, NL]
on 12/05/2007
(Mature couple)
The place on the river Havel is beautiful. The hotel is very comfortable. We had a really nice stay there. The Charlottenhof Bahnhof nearby makes it very easy to travel by train to Berlin.
(99036278)
4.4 / 5
Anonymous
on 05/05/2008
(Other)
(97537690)
3.7 / 5
Jürgen [Lütjenburg, DE]
on 12/06/2007
(Mature couple)
Lage an der Havel, S-Bahn-N
Fr
(99563788)
3.9 / 5
Anonymous
on 24/05/2007
(Young couple)
Die Lage.
Die ebenerdige Dusche und die bei der Benutzung damit verbundene
(99526410)
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