| Check-in process | 3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.0 / 5 |
room was a good size and everything worked. cleanliness was good.
no security box for valuables and no kettle for tea/coffee
(97224451)
it should be clean. there should not be any noice around especially at night. TOILET should be perfect
overcrowded, noicy and not well manage
Overall: I would like to know, its location and specially room situation. (97268028)
Very friendly staff, clean and comfortable in a central location
No attached bathroom
(97358800)
(97864212)
Location in a quiet place, not far from main city attractions and close to good restaurants
Overall: Very friendly people, good breakfast and generally well located. Close to the Tegel airport. Lack of information about the hotel working hours and how to reach it from main station. (99906557)
Nice and friendly staff, clean and nice rooms. Very good service with flexible breakfast.
(99237661)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.