Hotel Ambassador & Spa, Bern
Seftigenstrasse 99, Bern, 3007Guest Reviews
Summary of Guest Ratings
| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 3.9 / 5 |
How to book this hotel or view prices
Guest Reviews
4.1 / 5
Detlev [Schaan, LI]
on 15/12/2009
(Group of work colleagues)
Friendly personell, cleaning excellent
breakfast could be somehow better, too small room slow service
Overall: very noicy during the night, other guest's made party no intervention from management (108137281)
3.4 / 5
Anonymous
on 28/03/2009
(Young couple)
(107653451)
4.0 / 5
Nadine [Courfaivre, CH]
on 30/12/2008
(Group of adult friends)
Hotel accueillant, propre, hospitalité du personnel. Piscine et spa agréable. Buffet du petit déjeuner complet.
Mon mari m'accompagnant est handicapé en chaise roulante et malgré notre demande de réservation de chambre adaptée, la salle de bain était inaccessible. De même aucun il n'y a aucun wc handicapé dans l'hotel. Le SPA n'est pas accessible avec une chaise sans aide.
Overall: Bonne car personnel accueillant (107432467)
Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.