| Check-in process |  1.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 1.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  5.0 / 5 |
| Guest Rating |  3.3 / 5 |
3.3 / 5
Gilbert [Kirkcaldy, GB]
on 07/01/2009
(Mature couple)
Very clean hotel.
The hotel was closed on our arrival. Contact was difficult to gain access. Directions to find the hotel keys publish on the main door was via a telephone call, no explaination as to when someone would be there. No refreshment or eating facilities available. The worry of when someone would be there was emmense, we had a plane to catch early in the morning.
Overall: We had an excellent stay in Germany, marred only by the unavailability of staff at our hotel in Bremen. (107427397)
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