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4 star

Hotel Brugger am See KG, Titisee-Neustadt

Strandbadstrasse 14, Titisee-Neustadt, 79822
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.3 / 5 3.3 / 5
Working order of facilities / equipment 4.0 / 5 4.0 / 5
Overall value for money 2.7 / 5 2.7 / 5
Performance of staff 3.3 / 5 3.3 / 5
Your room 2.7 / 5 2.7 / 5
Overall experience 3.0 / 5 3.0 / 5
Order and cleanliness of the hotel 4.0 / 5 4.0 / 5
Guest Rating 3.3 / 5 3.3 / 5

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Guest Reviews

4.3 / 5 4.3 / 5 Anonymous on 27/10/2008 (Mature couple)

Spacious and very clean rooms and helpfulness of staff towards non German speaking guests. Location of hotel good.

No tea/coffee making facilities in the room.

Overall: Enjoyable experience even though our visit was out of season.  (107527029)

2.1 / 5 2.1 / 5 Anonymous on 24/03/2009 (Mature couple)

Ligging van het hotel is goed; voorzieningen zijn prima (o.a. fitness-ruimte en zwembad); de keuken is goed en de kok verstaat zijn vak

Personeel is correct maar geeft de gast niet de indruk ook echt welkom te zijn; communicatie tussen receptie en restaurant verliep niet goed (o.a. wijziging naar half-pension werd niet doorgegeven); inrichting kamer is matig en ouderwets; de badkamer is ronduit slecht en niet meer van deze tijd en een vier-sterren hotel onwaardig: geen aparte douche maar douche in badkuip met een gevaarlijk hoge instap

Overall: Hotel op goede locatie, met goede faciliteiten (m.n. zwembad) en goede keuken maar moet echt iets doen aan modernisering inrichting en in het bijzonder de badkamers; eigenaars/personeel zouden meer betrokkenheid en echte vriendelijkheid mogen tonen naar hun gasten  (107690031)

3.4 / 5 3.4 / 5 Anonymous on 03/02/2009 (Same sex couple)

Personne à la piscine, bon petit déjeuner, ville sympathique pour se détendre ou skier.

Serviettes trop petite, pas de baignoire, couette trop fine par temps froid.

Overall: Personne à la piscine, bon petit déjeuner, ville sympathique pour se détendre ou skier. Serviettes trop petite, pas de baignoire, couette trop fine par temps froid.  (107349583)

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