Kyriad Lyon Aéroport Saint Exupéry, Lyon
Aéroport Lyon St-Exupéry - Espace Cargo-Port, Lyon , 69125Guest Reviews
Summary of Guest Ratings
| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
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Guest Reviews
3.6 / 5
Stephen [Wolverhampton, GB]
on 02/10/2009
(Solo business traveller)
Flexible check-in and early breakfast.
I had problem with the shuttle bus. The bus went earlier to the terminal than the normal schedule and I was left waiting over 35 minutes for the bus.
After a hard working day this is unsatisfactory and I will have to question future use of the hotel.
(108338400)
2.7 / 5
Keith [Appleton, US]
on 13/09/2009
(Mature couple)
Location
Shuttle to airport never came - we had to take a cab.
Air conditioning unit in room was broken/extremely noisy.
Overall: Chose to stay here to catch early a.m. flight. (108605452)
3.7 / 5
Stephen [Wolverhampton, GB]
on 07/09/2009
(Solo business traveller)
Check out was fine and shuttle punctual.
Check in was a little slow.
Service in restaurant on the 2nd night was slow.
Hotel should indicate where the 'phones for the shuttle bus are located at the terminals and indicate that collection is from departure level and not arrivals, which is a little unusual.
Overall: For 1 or 2 night overnight stays the hotel is fine and the restaurant food adequate on a limited menu without being spectacular. The large increase in rate since my last visit is over the top and could deter regular users. (108696269)
4.9 / 5
Anonymous
on 23/06/2009
(Solo business traveller)
Welcoming, good dining room and good food, good shuttle service.
Information not quite clear regarding parking facility
Overall: Very satisfied (107941265)
4.0 / 5
Anonymous
on 17/12/2009
(Mature couple)
(108325558)
4.4 / 5
Anonymous
on 20/05/2009
(Solo leisure traveller)
Les chambres ont été refaites et sont trés belles
Pas bien insonorisées. Plus de buffets au restaurant.
(107689269)
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