| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.2 / 5 |
3.7 / 5
Anonymous
on 04/08/2009
(Mature couple)
Central location - Cleanliness
Traffic noise.Very poor service for breakfast.Quality of food was fair,however each morning had to request bread,cutlery,cups,only Herbal tea available no green tea some mornings. Some morning staff not efficent in ensuring necessary items for breakfast were there & available.Due to this we had breakfast elsewhere some mornings which was inconvenient and a disappointment.
I strongly suggest handrail/grip be fitted on the bath or wall beside it
Overall: Disappointing (107631310)
4.1 / 5
Martin [Barnsley, GB]
on 13/12/2008
(Mature couple)
(107545267)
4.1 / 5
François-Xavier [LESPINOY, FR]
on 28/09/2009
(Solo leisure traveller)
(108432685)
4.0 / 5
Rik [Wervik, BE]
on 20/08/2009
(Mature couple)
geen eirco
(107423975)
4.7 / 5
Anonymous
on 18/11/2008
(Solo leisure traveller)
accueil chaleureux, personnel disponible, calme, propre. équipement bien entretenu, accès wifi gratuit
le thé du matin n'était pas de bonne qualité
Overall: excellent (107851896)
4.7 / 5
sidonia [Kloten, CH]
on 07/10/2008
(Mature couple)
0
(107850764)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.