| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.2 / 5 |
Good location, charming hotel, good cuisine (although somewhat experimental which is sometimes risky), staff/service in restaurent excellent.
-Noisy nights/interruption of night sleep because of pub at basement floor: unacceptable for 3star hotel. Moreover the management did not really care about the situation.
-Manager of the hotel very unfriendly, indifferent and not proactive in information sharing: very much surprising he did not care about his hosts and had a very arrogant attitude.
-Fireplace only lit during the weekends? a pity since it took away much of the charm.
-sauna/jaccuzi/swimming pool: unpractical booking system, swimming pool not open in wintertime (whereas indicated it was) and not always extra towels available and bathrobes only available for suite room.
-restaurant: no sparkling water available during 4 days... no pragmatic solution available in the meantime, not in line with 3star hotel standards, to my opinion.
Overall: Good but should work on bad points to keep up the standard. would only stay again IF assurance to have room where NO NOISE! (107322891)
Excellent accueil. Salle à manger, réception, chambres et mobilier très beaux en parfaite harmonie avec l'environnement.
De l'eau sur le sol de la salle de bains après avoir pris la douche.
Overall: Séjour très agréable (108581343)
- Personnel très serviable et agréable
- Repas (petit-déjeûner et dîner) très satisfaisants
- Chambre hors du bâtiment principal (annexe)
- Isolation acoustique des chambres
- pas de sèche-cheveux dans chambre
Overall: - très agréable. (107509687)
Tout était positif: localisation, vue depuis le chalet, accueil, chambres, de plus les repas étaient délicieux et originaux. Excellent repas de Noël.
clientele familiale agréable.
Overall: A recommander aux amateurs de repas raffinés, d'ambiance chalet de très bon niveau, de localisation un peu en dehors du centre de la station, en hauteur. Le centre station est joignable à pieds et les remontées mécaniques Avoriaz ou Morzine par navette. Voiture non indispensable sauf pour obsédés. (107532281)
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