| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 2.4 / 5 |
| Overall value for money | 2.9 / 5 |
| Performance of staff | 3.3 / 5 |
| Your room | 2.3 / 5 |
| Overall experience | 2.8 / 5 |
| Order and cleanliness of the hotel | 2.9 / 5 |
| Guest Rating | 2.9 / 5 |
functional hotel, value for the money spent
Milk at breakfast was either sour or goats milk, not good for drinks and cereals
(108162135)
Overall: Looked dirty from outside and was like something out of the seventies inside,rooms were small and dirty , it was a pleasure to leave. (107489714)
Staff were extreemly helpful and polite
Room was tired and required redecoration, toilet seat was broken, sheets although clean were worn, carpets were dirty.
Overall: The entrance to the hotel was very nice and the dining room and breakfast was good, staff were very good, but room was poor. (107174365)
Bed comfortable and clean. Quiet. Restaurant good. Useful location for Ferry Port. Price very reasonable.
Bedrooms need updating. Had to turn off stop cock to WC as it was running constantly.
Overall: Food good, and good nights sleep. The poor decoration did not matter overmuch (107369286)
good value, near to ferry port
room/bed cover well used/worn
Overall: no problems, price was as quoted on line, unlike Etap hotel bookings which increased as you progressed with the booking. (107941566)
Breakfast (an extra) was good!
Room very small, toilet flush would not stop, mechanical ventilation to bathroom did not work, no cupboard space, wardrobe too small, insufficient towels for two people, double bed in a single room space, only one power socket, only ventilation was an external door which could not be left open at night, room smelt very badly of stale smoke.
No photographs of bedrooms on the internet site only exterior shots of the building.
Overall: Not a good experience - only stayed one night despite booking for two. (107603166)
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