| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
4.3 / 5
Marisangela [sao paulo, IT]
on 24/11/2009
(Young couple)
(108576684)
3.9 / 5
edmond [hong kong, HK]
on 14/04/2009
(Family with older children)
very good standard contemporary room design, excellent bathroom, hip feel
limitation on breakfast selection
Overall: Love the contemporary design of room (107306627)
4.1 / 5
THEODOR [BUCHAREST, RO]
on 26/08/2008
(Group of adult friends)
Nice staff, food diversity, good location
partially damaged shower
Overall: Nice hotel with friendly and polite staff. Good recommendations (107247074)
4.0 / 5
Anonymous
on 15/07/2008
(Group of work colleagues)
(97245940)
4.7 / 5
Elisa [Geneva, CH]
on 29/05/2008
(Mature couple)
It is very near the train station and very near the tram stops. The room is very much comfortable and even the size is good for three people. Internet access is excellent
The shower floor drain is not quite OK, as the floor becomes flooded while showeringm, the feet is deep in water while showering!
Overall: Overall the Hotel Monopole is very very good! Staff are courteous and accommodating. Room is excellent! Excellent location, very near to almost everything especially the train station and the tram lines. Will definite recommend the hotel to our friends and others! (97890729)
4.9 / 5
Roy [Bristol, GB]
on 23/03/2008
(Mature couple)
We stayed in the new part of the hotel the room was modern and very clean. It was quiet at night.
Overall: Stay 17th to the 20th March 2008 The Hotel was in an idea position for travelling in and around Milan. Although access to both trains trams and underground were close at hand we chose to walk everywhere and the hotel was approx 25 minutes from Duomo square. The staff were friendly helpful and spoke English very well.We were able to leave our lauggage on the check out day and pick up later in the day. Very good value for the price we paid and would certainly stay again. (97526498)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.