| Check-in process | 4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.6 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.5 / 5 |
Helpful staff, nice rooms, excellent breakfast
One of our rooms TV not working, not repaired during the stay
Overall: Very satisfied (107869882)
The breakfast.
Overall: Very pleasant and comfortable; friendly and helpful staff; efficient service. Well located for all Pisa's attractions and for the railway station. (107797502)
Reasonable Location, clean, friendly and functional. Enjoyable decor in breakfast room / bar
Overall: Clean, Good Service, reasonable location, good value for money (107369826)
Excellent breakfast buffet (apart from the coffee). Good location. Well maintained. Kettle in the room. Pleasant room size. All night reception.
Noisy plumbing. Phone connection disriptions. Breakfast coffee
(107572513)
Clean and Spacious
Overall: Great Hotel not a 4* by UK standards but an excellent 3* great staff and location. Pisa is an ideal cheap place to stay to see the rest of Tuscany great train links. (107573564)
Nice size room with a full bath. Friendly and helpful staff.
Overall: Good experience, nice hotel. (97969208)
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