| Check-in process |  3.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  4.7 / 5 |
| Guest Rating | 4.1 / 5 |
4.0 / 5
Anonymous
on 17/06/2007
(Mature couple)
Coosy and clean and set out with care
Nothing except very slow lift
Overall: Two snags - dropping off luggage is a real pain because the street is very narrow and as soon as you stop to unload other cars and buses crowd up behind impatiently, rotryto squeeze by with half an inch to spare.. Parking is hell and the nearest carpark for tourists is ten minutes walk away. There is a nearer one, always full, and anyway requiring meter or ticket 'feeding' at 8 am, which is unwelcome when on holiday. Second snag is that check-out is 10 am. This really is a horrid nuisance and ought to be changed. It allows no time for a pleasant after-breakfast stroll round the fabulous town and then back to tidy and pack up. (99656909)
4.6 / 5
Anonymous
on 07/12/2006
(Mature couple)
Exceptional location. Right at the old city gates. Quaint, smaller, family facility, added to the ambiance of the city and stay.
Allowqed dogs, small hotel, wasn't happy with the barking.
Overall: My wife and I enjoyed the complete stay. Volterra is an old town and the hotel and location added to that. The hotel is convieniently located, it was well priced and the breakfast was adequate and standard for Italy. The room was a good sized, very clean and the staff was very attentive and helpfull. (99156571)
3.9 / 5
Anonymous
on 19/04/2008
(Same sex couple)
(97203316)
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