| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.2 / 5 |
The hoteel location and amenities are excellent as is the staff.
Overall: Superb (107245980)
(97220402)
(107206969)
The whole experience was very good. We were three guys on business and had a triple bed room which was perfect.
Nothing
Overall: The hotel is 200 mteres from central station so links to all of Milan was very good. We were all of the opinion that Hotel Berna is a very good place to stay and we will all stay there again. Good breakfast, good bar in the evening, very friendly and efficient staff. what more can I say? (97227112)
la cama
el calor que hacía en las habitaciones
(97280195)
Central location.
Overall: Very good for both tourists & business people. The staff were most helpful & cheerful too. (97388076)
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