| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.0 / 5 |
4.6 / 5
Anonymous
on 06/10/2008
(Mature couple)
comfortable, clean, quiet, convenient
Difficult to find, Directions from vaporetto could be improved
Overall: Excellent hotel for low budget travelerwho doesn't need glitze and glammer (97928456)
3.9 / 5
Anonymous
on 03/10/2008
(Family with young children)
better than normal for a one star
a bit hard to loacate at first
(97679107)
4.3 / 5
Timothy [Geneseo, US]
on 11/11/2007
(Mature couple)
Good location, owner on the premises was very helpful, spoke English, made arrangements for us for a local concert; good source of information.
Quality of breakfast.
Overall: Rooms are small, bed was very firm, as to be expected in Europe generally. Bathroom was quite new, had all the amenities needed. Staff, including night porter, very helpful and friendly. The quality of the breakfast was poor: dry, packaged toasted bread. No fresh fruit or juice. Very limited, probably the least impressive breakfast in two weeks in Italy. Dining staff helpful and friendly. The location is very good, very close to the train station, to the water transportation options. Extremely quiet at night. However, as some previous reviewers have noted, finding the hotel is a major challenge. It probably is a short walk from the train, but the directions provided on-line are simply awful. The hotel is down a very narrow alley, with a sign the size of a newspaper. It is in an area with many shops and small restaurants, and the directions should mention some landmarks. Improve the breakfast offerings, and make the directions much more clear. (97624418)
4.9 / 5
Suzanne [ST Petersburg, United States;US]
on 17/05/2007
(Group of adult friends)
I liked the staff, especially Gabriel who answered some questions about coordinating a side trip BEFORE I left the states. He is great. Also the staff who make your cappicino in the am are very attentive. You will get packaged croussants etc but you get them everywhere. Our room was great. Nice size and we had our own bath. The hotel is in a nice part of town so don't be fooled, we loved the area for reasonble food and fruits and vegetables too.
Not much, it takes a little while for the hot water but it was coming up from downstairs.. If someone is over you and stomps, you can hear them.
Overall: We were very happy there and found the staff helpful. We were to friends traveling together and wanting good value and yet a private bath and nice accomodations. Check out the pictures and pick yours. (99346271)
2.6 / 5
Anonymous
on 12/08/2009
(Mature couple)
in centro
vicino alla fermata del vaporetto (ca'd'oro)
cucina
capienza armadi e punti d'appoggio
CONDIZIONATORE GUASTO
di conseguenza abbiamo avuto "incontri ravvicinati" con le zanzare :-(
e notti in bianco!!!!
Overall: MEDIO (108828523)
4.3 / 5
Anonymous
on 11/10/2008
(Mature couple)
(107211031)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.