| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.1 / 5 |
very good value for money, central
cramped street in front of hotel meant unloading car was difficult.
(108899324)
The room which our friends stayed in (No:104) was drab and not renovated. The cupboards did not have any drawers for the usual shirts, underwear and pullovers etc, and the coat hangers only had one trouser hanger. They had five sest of trousers for that one hanger!
Overall: Very central, good value even if one of our rooms was poorly decorated. (99021309)
Check-in and reservation process and the breakfast
The noise from the other rooms
Overall: This hotel is comfortable and the check-in and reservation process went very smoothly. The breakfast was really good and the rooms were clean. The walls were a little too thin and I could hear what the neighbors were watching on the TV (99785360)
efficient and friendly staff (esp the 2 night porters), good breakfast, central location, small garden adjacent to our room
general decor of hotel and rooms is a little 'over the top' and very very pink (!)- not in our taste at all
Overall: The information provided was adequate and we got very good directions to the hotel. We were very satisfied with our short stay there (99985181)
(107457331)
Desayuno, muy pobre, Falta Ascensor para subir y bajar maletas
Overall: El hotel es encantador, pero su relacion calidad precio me parece bastante escesivo, viajo cada año a Bolonia, y me he Hospedado en el Hotel Star Escelsior, por el mismo dinero pero con unas comodidades y servicios escelentes, Aunque si tengo que seguir diciendo que el trato del personal en general es escelente. (97823499)
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