| Check-in process |  4.8 / 5 |
|---|---|
| Working order of facilities / equipment |  4.6 / 5 |
| Overall value for money | 4.5 / 5 |
| Performance of staff |  5.0 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.8 / 5 |
| Order and cleanliness of the hotel | 5.0 / 5 |
| Guest Rating | 4.7 / 5 |
5.0 / 5
Anonymous
on 10/12/2009
(Group of work colleagues)
(108108967)
4.9 / 5
Michelle [North Shore, NZ]
on 31/08/2009
(Group of work colleagues)
Fantastic staff and nice rooms, highly recommended. Close to Pompeii sight and train station, its a bargin at the price!
Air conditioning didnt work.
Overall: Fantastic staff and nice rooms, highly recommended. Close to Pompeii sight and train station, its a bargin at the price! (108323359)
4.7 / 5
Jacobus [Centurion, ZA]
on 05/06/2009
(Family with older children)
I was really surprised by this hotel, having stayed in several hotels during a month-long holiday to Italy. Though the neighbourhood seemed a little dodgy, I was surprised to find this gem of a hotel. The hotel has recently been refurbished to very high and visually appealing standard. The complimentary wifi access was very fast, although the coverage was marginal in the rooms. However, the pleasent tea garden at the back with an endless supply of Cappucinos at only 1 Euro each, made working outside the logical option in any event. The staff was extremely friendly and knew all of the sites worthy of visiting. They advised faultlessly on where to go, where to park and how much everything cost. The one evening I tried to wash my filthy car in the parking area (which would probably have angered any other hotel manager) only to be assited by the staff with a a bucket and a hose.
Overall: Very good, will defintely recommend. (107788622)
5.0 / 5
Elisabeth [Bracknell, United Kingdom;GB]
on 22/10/2008
(Mature couple)
The hotel is in a perfect location and we had no trouble finding it. Reception staff were great, very helpful. The hotel is lovely - loved the garden.
(97736232)
4.4 / 5
Anonymous
on 04/10/2008
(Mature couple)
Excellent service from staff who couldn't have been more helpful. Very clean and well maintained.
Noise outside in late evening from traffic and bin collection early morning. Breakfast could be improved with the addition of cold meats and hard-bolied eggs on the buffet. No tea or coffee making facilities in the room.
Overall: Very good and highly recommended for a short stay, we were ther for 4 nights and found it to be an excellent base for places such as Pompeii ruins, Herculaneum, Vesuvius, Naples and Sorrento all reachable locally by train or bus. (108080643)
4.9 / 5
glen [melksham, United kingdom;GB]
on 18/07/2008
(Mature couple)
greeting was great , staff warm friendly and very helpfull in all aspects of our stay
Overall: the best hotel for cleanliness ,helpfullness and just all round warmth the only thing i missed was an english news channel and that is trivial (97026044)
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