| Check-in process |  5.0 / 5 |
|---|---|
| Working order of facilities / equipment |  1.0 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 5.0 / 5 |
| Your room | 5.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 5.0 / 5 |
| Guest Rating |  4.1 / 5 |
4.1 / 5
Natalie [Ottawa Hills, United States;US]
on 10/04/2007
(Family with older children)
View is fantastic!
We were there April 4-8.
The Pool and water area was not yet open or even accessible.
The Restaurant was closed for 3 days - we had to go out for breakfast (we got parking ticket!)
Slow error prone Internet access - Get rid of Windows 98 (which would hang or reboot) and install Windows XP!
Overall: This hotel has a very nice setting, great staff, and is clean. Someone also spend a lot of money with the nautical decorations and quality furniture. Very Nice! The resturant finally opened on our last day and the food and service was above average. The drive to the hotel is exiting for us non-Italian drivers! The drive has a great view out and Down over the water with many hairpin turns. It took about us about 30-40 minutes to drive to/from the A3. It was the right distance - any further out on the coast road and it would have been too long of drive. We used the hotel as a base to visit Pompeii, etc so we drove the road two times a day. All in all we highly recommend this Hotel and we would stay there again! (99094769)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.