| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room |  3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel |  4.2 / 5 |
| Guest Rating | 3.6 / 5 |
3.9 / 5
Anonymous
on 24/09/2008
(Mature couple)
The hotel was clean and service was very good.
When we checked into the hotel (around 2:00am), they had not received the change we made to our booking. Our room was not available, but they put us into another room and we changed rooms in the morning. Thank goodness the rooms were not all booked, otherwise we wouldn't of had a room to stay in. Also the internet was not as user friendly as I wanted it to be, especially if you require to do business online.
Overall: The hotel is really nice. I thought they could take more advantage of the lush vegetation available. It would have been nice to see more plantings of flowers etc. (97193794)
2.7 / 5
Anonymous
on 30/06/2008
(Group of work colleagues)
Very expensive to have dogs staying, 20? per dog, per night
The room was very samll and much more 21/2 - 3 star. certainly not 4
Overall: Grossly overpriced (97930153)
4.6 / 5
Anonymous
on 10/06/2007
(Mature couple)
Everything very good
Overall: Booked lake view room in the annex villa lakeside. First room lovely but on the side with not the best lakeview. Staff very helpful and changed room after first night. Wonderful room with double aspect lake views. Staff very helpful including both restaurants. Romantic lakeside restaurant with very good food. Ferry stop adjacent to hotel provided all necessary transport. Imperiale is a very good hotel in a superb location. (99022036)
4.0 / 5
Anonymous
on 06/06/2007
(Young couple)
(99926256)
3.0 / 5
Anonymous
on 04/08/2006
(Family with older children)
la situation : sur le lac, domaine priv
la r
Overall: L'h (99941370)
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