| Check-in process | 4.7 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.7 / 5 |
| Overall experience | 4.7 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.6 / 5 |
Clean, modern hotel in excellent condition. Comfortable room with balcony and view of the old city. Conveniently positioned at a gate of the old city wall with easy walking access to the old city. Very helpful staff.
faulty air-conditioning remote control
Overall: Very comfortable one night stay - hope to return for a longer stay next time. (108775732)
(97150131)
THE HOTEL STAFF WERE VERY HELPFUL AND POLITE AND THE ROOM WAS LOVELY AND CLEAN
THE INFORMATION RECEIVED ON THE CONFIRMATION SLIP WAS CONFUSING. IT SAID CONTINENTAL BREAKFAST INCLUDED THEN BREAKFAST COST 8 EUROS THEN REPEATED THE INFORMATION THAT BREAKFAST COST 8 EUROS. WE DIDN'T KNOW WHETHER BREAKFAST WAS INCLUDED OR NOT.
Overall: THE HOTEL STAFF WERE VERY KIND AND HELPFUL BOTH TO US AND OTHER PEOPLE. THE ROOM WAS LOVELY IT WAS CLEAN AND TIDIED EVERY DAY. WE RECOMMEND PREBOOKING A GARAGE SPACE AS PARKING CAN BE A PROBLEM (97603609)
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