| Check-in process | 3.4 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.4 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 2.8 / 5 |
| Guest Rating | 3.3 / 5 |
Staff very Helpful
Good internet connection
Walking distance to town centre
Air conditioning
Furniture and fittings a little tired
Parking cost extra
Overall: An adequate hotel for an overnight stay, but not really suitable for longer periods (108037205)
Close to Lucca centre
Traffic Noise, we had the front room nearest the entrance door that was continually open
Overall: disapointed that car parking was an extra cost (99412744)
agréable hôtel à 5mn du centre ville à pied, très confortable, accueillant, propre. Rapport qualité/prix excellent.
(97602220)
(99304965)
No es realmente un hotel
Recepcion 24 horas
(99860202)
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