| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
Clean room, very good breakfast.
No heat in the room when it was cold outside. Poor transportation access to train station except by taxi. Too expensive.
Overall: A good map on the internet site that included the train station would have been helpful. Good directions for walking from the train station to the hotel would have been helpful. (97392892)
The Staff, value for money and the town.
Overall: The hotel is located in a commercial area and some way out of Arezzo centre, it can mean a long walk for restaurants as happened to us when the Hotel restaurant was closed on the Sunday evening of our stay. However it is convenient for visiting Siena and the scenery through the mountains to the Adriatic coast is superb. (99714847)
service, grosse zimmer, relativ ruhig
(97624402)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.