| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  3.8 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.7 / 5 |
2.4 / 5
Anonymous
on 17/07/2009
(Solo leisure traveller)
Comfortable bed. Good welcome
Room is a lot smaller than shown online! Walls are very thin - heard my noisy neighbours. Guests should be reminded that the walls are thin therefore keep voices down. Room was dusty - other people's hair still in the bathroom. Bedsheets dusty making sleep difficult. Shower flooded. No washcloths. Registration staff need to be apprised of process for check-out. No apology was made for not informing of process.
Overall: It is way too expensive for what is offered. I would stay at the hotel only if the price is lowered. The hotel just needs a bit of "tightening up" to allow stay to be pleasant. (108578817)
4.4 / 5
Richard [Orlando, Florida, US]
on 12/06/2009
(Mature couple)
Good location.
Didn't have our reservation.
(107927789)
3.1 / 5
Anonymous
on 16/05/2009
(Young couple)
Price is reasonable.
Close to train station.
The Air Conditioner always turn off itself.
(107929993)
3.1 / 5
Anonymous
on 01/11/2008
(Mature couple)
The room facilities were o.k, the room was clean.
We arrived at 6:00 p.m. and leaved at 6:00 a.m the next morning to catch our flight home. We asked from the desk staff to preper us a take-away breakfast, but the refused saying that breakfast is serving only from 7:00 a.m.....
We didn't expect for a such rigidity.It angered us very much, because a day before we left an hotel in Pula (Croatia) at 5:00 a.m to catch the bus to Italy, and the offered us a take-away breakfast....
Overall: I would expected for more worm and for more understanding from this hotel staff. (107714754)
4.4 / 5
Anonymous
on 06/11/2007
(Mature couple)
it was clean, comfortable, the staff was efficient and breakfast was lovely and plentiful
Overall: there is a third partner hotel to this one in Verona (97177917)
3.4 / 5
Anonymous
on 28/10/2007
(Young couple)
(97339249)
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