| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
Bordering the lake
Breakfast is seved on the terrace above the lake
Pool towels are charged 2 .-€
Difficult Parking situation
Booked 2 superior rooms but got only 1 superior room
Overall: The hotel needs a renovation rather sooner than later (107674533)
(107892280)
(107327823)
great staff, location, rooms and restaurant
Overall: brilliant (107333991)
The superior lakeside room was exactly that; spacious, comfortable and with superb views over the lake from the balcony and through the generous patio doors in our room.
We made use of the hotel's access to the lake for swimming, and to sun bath on the terrace; we also used the swimming pool which was lovely on sunny days.
We stayed on a bed and breakfast basis and there was plenty of choice for breakfast for all nationalities.
The staff were very helpful and friendly.
We had the 'taster menu' meal on our last evening, and whilst it was expensive; it was a great final treat. The quality of the food and wine was brilliant.
One of the basins in the bathroom, although ultra modern, didn't hold water as the integral plug arrangement seemed not to be functioning.
There was often a queue for the tea/coffee machine in the morning but the hotel tried to ease the pressure by introducing additional coffee machines when it was busy.
Neither of these criticisms affected the quality of our holiday at all and were relatively minor issues. However, we did feel the prices in the restaurant were a expensive unless you stayed on a half board basis.
Overall: Lake Orta is a quiet lake and because the hotel stands separate from its neighbours (which is a bonus is some respects) there was nowhere to 'promenade' of an evening without driving somewhere. For those not eating in the restaurant each evening, this could be somewhat restrictive. We found 'Dolphin's Bar' a relatively short walk away that did nice panninis to supplement the meal we would have at lunchtime. (107594779)
The hotel location, the staff and food were superb. Also a wonderful array of local wines were available. The views from the lake side bedroom were stunning
There were no bad points, except a hard mattress and pillows. When we mentioned this to the hotel, they could not obviously change the bed, but they found alternative pillows. Very good.
Overall: This is a very well run hotel, where nothing is to much trouble. It is family run, and the whole staff act as one family. We shall return to the Giardinetto. Stay at this hotel, you will not be disappointed!! (107905929)
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