| Check-in process | 5.0 / 5 |
|---|---|
| Working order of facilities / equipment | 5.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 5.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 5.0 / 5 |
| Guest Rating | 4.6 / 5 |
Friendly staff, clean hotel. Good service.
Buffet breakfast very unimaginative, compared with other European hotels. Food generally poor - particularly the main course at dinner. Cuts of meat used were obviously of inferior quality; many guests sent their food back for the chef to have another attempt, which was seldom improved! Buffet 1st course frequently ran out, and you needed to be prompt to guarantee a helping, despite the fact that the meal was advertised from 7.30pm - 9pm. Disappointing, as one of the features of any hotel booking should be the quality of the food.
Overall: Enjoyable. Beautiful grounds; a car is essential here, but we knew that. Approach by an unmade road was a daily jolting experience! (97624235)
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