| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  5.0 / 5 |
| Guest Rating |  3.9 / 5 |
3.9 / 5
Janis [Preston, GB]
on 21/06/2008
(Mature couple)
Beautiful layout of hotel and grounds
Attractive restaurant
No outdoor pool, indoor pool very cold
Poor breakfast
Room furnishings quite basic
Overall: Lovely hotel, evening meal on first night excellent, but terrible on the second night (I think the fact that Italy was playing France at the time and the staff were watching the game had something to do with this!) Facilities still not finished (no outdoor pool as yet, indoor pool freezing, no sauna or jacuzzi, etc). The hotel is quite isolated, so no nearby restaurants. (97873517)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.