| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.6 / 5 |
| Overall value for money | 4.6 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room | 4.6 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 5.0 / 5 |
| Guest Rating | 4.7 / 5 |
Really lovely place, in a quiet street. Friendly and helpful staff and really clean rooms. Was great to have a laptops with internet connection available to use free of charge.
Absolutely none was the perfect place to stay, although outside the city wall it took minutes to get too and was worth the extra 2 minutes walk.
Overall: Perfect place to stay, would have been good to stay longer and explore the outta areas of Tuscany. Would highly recommend this place to stay. (107653445)
(97684624)
Good location - ideal for our 2 night stay in Lucca. Easy walk to town centre. Short walk to bus stop for direct bus to Pisa airport.
Breakfast was served only from 0830 and as we had to leave at 0815, for the airport, we could not have breakfast before we left
Overall: Reasonably priced, spotlessly clean accommodation. The owner was very friendly and helpful. Would definitely recommend this accommodation. (99532487)
location,friendly owners, lovely small garden to eat breakfast.for us the perfect place to start our holiday
could not fault this place
Overall: The web site was very informative and gave an accurate description of the accomadation.The only negative point was the lack of street map when travelling by bus or train, we had to get a detailed map via another web site. (99317075)
Freundliche und f
(107242333)
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