| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
Spacious rooms and balcony. On arrival, clean and well presented. Reception staff were helpful in booking a taxi for us on departure day and allowing us to retain a key to the reception area (which is not always manned) so that we could leave our luggage there. Cafe (Charlot) and great pizza restaurant (Milano) literally across the road (take-away pizza also available).
No kettle/toaster. Microwave provided but didn't work. Would have benefitted from more regular cleaning during our stay. Website refers to their restaurant but the restaurant is part of a separate building 100 metres away (Savoy Hotel). Lack of local map/information available, e.g. directions to supermarket on day of arrival would be helpful.
(97741861)
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