| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room |  4.4 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 4.1 / 5 |
4.6 / 5
Anonymous
on 10/07/2009
(Solo leisure traveller)
(107670954)
3.9 / 5
anthony [danbury, GB]
on 04/05/2009
(Mature couple)
will be a lovely hotel when refurbishments finished. We arrived at start of reopening. works still on going, but not charged so can not complain.
Overall: owners & staff trying very hard to get things right (107870929)
4.0 / 5
Susan [Denmead, GB]
on 05/08/2007
(Mature couple)
(97799290)
5.0 / 5
TATE [Federal Way, United Kingdom;GB]
on 24/02/2007
(Mature couple)
It felt like we were staying in an Italian palace.
Overall: The room was palacial. The staff was polite,knowledgeable, and eager to help. (99354767)
4.6 / 5
Anonymous
on 23/09/2009
(Solo leisure traveller)
l'Hôtel est très anglais et un peu retro qui s'ajoute à son charme de jadis.
Il a une très belle situation vis-à-vis du lac. L'environnement est très beau et il y a beaucoups à visiter p.ex. la villa Carlotta.
pas assez de fauteuils libres dans les salons après le dîner, surtout s'il y a beaucoups de clients
Overall: Mon séjour était plein de charme surtout avec le mariage de mon neveu qui s'est fêté à la montagne dans le Restaurent "La Baita". Je reviendrai volontiers et avec grand plaisir à cet endroit splendid car il y a encore beaucoups à voir et visiter. (108978909)
3.3 / 5
Anonymous
on 19/07/2009
(Solo leisure traveller)
chambre sur le lac
formules diner, services proposés
accueil juste aimable(dépend des personnes)
aspirateur non passé a priori depuis plusieurs jours -couche apparente de poussieres/moutons
Overall: hotel confortable et bien placé (107842795)
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