| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room |  3.9 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating |  4.1 / 5 |
4.9 / 5
Tom [Vallentuna, SE]
on 20/05/2009
(Group of work colleagues)
(107445996)
5.0 / 5
Anonymous
on 29/07/2008
(Solo leisure traveller)
(108096415)
2.9 / 5
M [Pinner, United kingdom;GB]
on 27/06/2008
(Same sex couple)
near station
the steps, no assitance provided, exteremely poor breakfast
Overall: expensive (97590788)
4.9 / 5
Anonymous
on 01/10/2007
(Young couple)
Lovely opulent rooms in a former palace.
Overall: This is a centrally located hotel (very near the train station) that has beautiful Baroque decoration. The rooms are not huge but have a grand feel due to their decor - lots of swirly gold mirrors and dark red swathed fabrics. The staff are very helpful and speak great English. It's excellent value for money. (97573866)
2.4 / 5
JOAN [ESHER, GB]
on 29/09/2007
(Group of adult friends)
(97542275)
4.3 / 5
Carly [Wanstead, United Kingdom;GB]
on 31/05/2007
(Young couple)
It was very conveniently located, clean, nice size rooms and the staff were very helpful.
We had no problems but you have to walk up two big flights of stairs as there is no lift so could be a problem for those with lots of luggage. Traffic could be a problem for light sleepers but we found no problem once shutters were closed.
Overall: We enjoyed a very pleasant stay in this hotel and found it convenient for both the station and the main sights of Palermo. Our room was nice and spacious and there is a TV for anyone interested in Italian programmes. Breakfast was served at a bar just across the street and is the typical Italian fare of pastry and coffee or juice. Not sure if this would be a problem for non-Italian speakers, but as we speak the language we found it a nice start to the day to mix with the locals. The reception is manned 24 hrs/day and checking in and out was very efficient. I would definitely recommend this hotel to anybody looking for a reasonably priced place to stay. (99008034)
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