| Check-in process |  2.5 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 3.0 / 5 |
| Your room |  4.5 / 5 |
| Overall experience | 3.0 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 3.4 / 5 |
3.1 / 5
Mary Theresa [Preston, Lancashire, GB]
on 08/09/2008
(Mature couple)
lovely building and decor.well situated centrally
could not book in as noone there.did not answer the door or answer the phone ,eventually went to tourist information twice, took about an hour to gain access with no explanation or apology given by the owner although very plesasant. also
very noisey bar kept us awake until the early hours
Overall: beautiful place and building ,good value but problems at start as mentioned and poor sleep both nights spoiled things somewhat. (97580487)
3.7 / 5
Charles [Haywards Heath, GB]
on 29/10/2007
(Mature couple)
the kitchen idea and very nice bedroom with stone surrounding by the bed was really nice.
There was only poor heating in the bedroom and not in any other room. The man who gave us the key told us someone would come the next morning to fix it but he never did. The light bulbs were missing in several key places and especially the light went out in the bathroom in the morning. there was a kitchen but hardly any pots or pans or sufficient things to make a cup of coffee.
Overall: Overall it was a lovely room and luckily it was not so cold without the proper heat. (97310626)
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