Hostellerie Du Cheval Blanc, Aosta

4.7 / 5 Anonymous on 20/07/2008 (Mature couple)

Very helpful staff, clean, calm enviroment, plenty of public lounge space, good sized rooms. As we were staying for 7 nights we were upgraded which made a real difference to our stay and was a welcomed gesture.

There is building going on adjacent to the hotel which spoilt our view. This will impact on the view of many rooms. The breakfasts were truly awful and not what we expect from a 4 star hotel though they improved slightly towards the end of our stay.

Overall: Despite the shortcomings of the hotel the good points made up for them and we had a very pleasant stay and would stay at the hotel again.  (97476389)

4.0 / 5 Anonymous on 04/06/2007 (Mature couple)

EXCELLENT PROPERTY, CARING MANAGEMENT

MARGINAL HOT WATER, BIDET DRAIN LEAKED FLOODING BATHROOM, NEED DESK IN THE SUITE, VERY DIFFICULT TO FIND, EVEN WITH A TOP PERFORMING GPS, VERY POOR SIGNAGE, FOOD MEDIOCRE, NO MENU, POOR LUGGAGE ACCESS, NO RAMP OR ELEVATOR FROM PARKING.

 (99634630)

2.1 / 5 Anonymous on 31/12/2006 (Mature couple)

We booked a suite by mistake, but looked forward to that something extra. We were disappointed. The hotel stands on a one-time brown-field site, bordered on one side by a major road, and on the other by a railway line. The directions were poor to non-existant. The claim as to proximity to a major ski station were widely exagerated.

It was evident that the room had not been inspected prior to our occupation. One bedside light did not work and the mini-bar (which lacked anything alchoholic) was minus any glasses.

Overall: It was apparent that the hotel was in its early days. The dining room staff were poorly trained. The wine waiter could not understand that I could not taste our wine with my mouth full of a strong anti-pasta. Despite my indicating that the time was ripe, he would not play. When we enquired about the availability of cheese, the answer was We have many, what would you like? No sign of a cheese trolley. The dining room was overlit and devoid of any atmosphere. Breaksfast was good. The garage cannot be approached from within the Hotel, and luggage has to be lugged up some 10/12 external steps which were lightly coated with frost. Easy to see something going wrong when winter really set in.  (99936352)

2.4 / 5 Ashvin [Bangkok, Thailand;TH] on 23/10/2006 (Young couple)

clean, large room with marble-floored bathroom.

haughty and unhelpful receptionist. same receptionist also gave wrong direction to destination in town. we ended up late to our dinner. hotel provides no local map, which is strange.

 (99599847)