| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.5 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.3 / 5 |
Excellent restaurant, breakfast choice with excellent fresh fruit.
View of back of apartments
(107820595)
The Hotel was newly decorated to a good standard. The room had a fridge, television, shower room, air conditioning - needed because of the hot temperatures - mid 30's. The food in the restaurant was extremely good at a competitive price with very good service. Much recommended. The pool was at a different location around 1 mile away at a Trulli - in the country out of the village - basic but very good, quiet and with shade. Very peaceful place to spend a few hours. The staff where very helpful also.
Only bad points where the breakfast - each morning despite cereal being available there seemed to be confusion when asking for cold milk - then it was realised what the milk was for. But this happened every morning - no learning seemed to occur. Also one day we came to our room to find the door wide open with the master key in the lock and someoone had been through passports and valuables. We could not be certain whether money had been taken - there may have been 50 - 100 euros but could not say for definite. Very odd. This was flagged up at the time, but nothing further mentioned when checking out.
Overall: We would certainly recommend it - was good value for money at a good central location with access to a secluded pool - albeit 1 mile away, and excellent food at the restaurant. Pity about the intrusion - strange this should happen - obviously someone from the staff but we did not find out who/why. (108006477)
The staff were very Friendly and helpful. The restaurant wss excellent.
The pool area was not attached to the hotel but was a good 5 minutes drive away. No view from window.
Overall: A small friendly hotel, very good value. (97404387)
(97298576)
The accommodation was modern, clean and the staff friendly and we enjoyed the restaurant food which was reasonably priced.
The bed was hard and we got little solid sleep. The aircon broke down and and as result we moved rooms. This in fact was a bonus as the mattress was significantly more comfortable. I wish the Italians would adopt the system of putting a kettle/cups in the rooms.(This is unlikely to happen as they don't seem to grasp the difference between hot and boiling water.)
Overall: Only one member of staff spoke a little english and as such the language proved a barrier I accept when I travel to various countries that I should and do endeavour to speak the local language, however, this was a problem! Breakfast was not as good as I would expect on the contintent,as it comprised largely pre-packaged cakes, toast etc. I have stayed in hotels in Italy on numerous occasions and would have to say this was probably the poorest , however, it did improve towards the end of our short stay. (97865448)
Très acceuillant, bonne nourriture, idéalement placé
Overall: Très bien (108851012)
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