| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 2.7 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.1 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.3 / 5 |
Clean, economical and decent location
Water in showers not constant, no ensuite, no milk for our coffees on 2 of the 3 days we stayed there, but this was probably a problem on ther suppliers' end.
Overall: Considering the rates and the location of the hotel, I would still recommend and revisit this hotel. The rooms & facilities were clean & comfortable, the staff very friendly and all in all helped for a wonderful visit to florence, an amazing city. (97387946)
The security and location was great. The room was big and clean.
The bathroom, the shower made a mess on the floor and then we had a dirty floor with no bathmat.
Overall: Overall the stay was very pleasant and quiet even though it was in a busy part of town. Security was great and the people friendly that worked at the desk. We had a triple room with a bathroom and it worked out great. I would stay there again. (99566811)
Overall: Bathroom was along the hall, breakfast was in a seperate bar 100m from hotel across a Piazza, lift didn't go down to street level- had to lift bags up to 1st level. The price quoted when booked was (99397454)
la situation très centrale - l'amabilité du personnel : très serviable, parle plusieurs langues - propre
le petit déjeuner peu consistant - un buffet serait le bien venu
Overall: bien (107855707)
paiement en espèce exigé
(107982017)
la gentilezza del personale
la disorganizzazione delle strutture ricettive di Firenze durante il Pitti
(99323225)
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