| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 1.0 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff | 5.0 / 5 |
| Your room | 2.0 / 5 |
| Overall experience | 2.0 / 5 |
| Order and cleanliness of the hotel | 3.0 / 5 |
| Guest Rating | 2.9 / 5 |
The staff were friendly and helpful. Also the rooms were nice and warm, and I liked the overhead ceiling fan.. nice touch.
On booking form it stated air conditioning (which was broken), TV (there wasnt one), and a phone in each room (there was none)... The bathrooms were TINY. Not just small.. but TINY!! The shower itself was not a shower but there was a small drain in the centre of the room and a shower head was attached to the wall over the bidet..
Overall: Overall it was ok. My friend and I didnt spend much time in the hotel room anyway, we only wanted it as a place to crash after going out round the town. The beds werent uncomfortable, but werent the best, my friend remarked they reminded him of hospital beds... and they werent far off. The main reception was nice and clean and comfortable. The rooms themselves.. tho comfortable... are perhaps not the sort of place you would bring someone back to if you met someone while out on the town.. not dirty!! Just... basic.. The staff were friendly and helpful so NO issues there! Oh and the cleaner leaves at 1pm so if you want your room/sheets cleaned you gotta be out your room by around 11. (97743925)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.