| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 2.0 / 5 |
| Overall value for money | 3.2 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 2.2 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.2 / 5 |
The location cannot be beat.
Very bare-bones, no-frills accommodations.
Overall: The location was phenomenal. The hotel itself was very basic. The staff was friendly and helpful, and everyone I met spoke English, which was great for logistics (calling a taxi, suggestions on areas to visit, etc...) The room was minimalist. Neither the a/c or TV worked. The pillows were lousy, but the beds were fine. I spent a total of 6 hours in the room--most of it asleep--and it was a perfect place to dump my luggage for the afternoon while I walked around Florence prior to flying out (very early) the next morning. (97300053)
location
cleanliness, shabbiness, very poor value for money
Overall: completely unacceptable and has eroded all confidence in your booking system (97492617)
(97497056)
staffs are friendly and helpful. Location is great, walking distance to all the scenic places. Breakfast place is decorated nicely.
The place a bit old. Noisey is open the window.
Overall: The free internet solely by internet booking wonderful. There are alos a few free computer in the public area with free internet access. Staffs are friendly and helpful. Will stay again. (97083628)
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