| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.0 / 5 |
| Overall value for money | 2.5 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 3.0 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.4 / 5 |
good location quiet peacful, nice swimming pool and lovely surroundings
Overall: very nice say the area of Acireal is great for visiting places of interest (108601247)
Signage along the roads directing us to the hotel was very helpful.
The staff at breakfast were very helpful, and the person on reception was helpful.
It was a bit dated.
Overall: The hotel was right on a main highway. We also seemed to be given a room in the basement, furtherest from everywhere, when the hotel appeared to be far from full. The 'double' bed was actually 2 singles - however the 2 beds were extremely soft and of different levels! the shower tiles had been patched up and the towels were actually sheets. Overall the hotel had a lot of potential, however, in need of large scale refurbishment. (97171961)
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