| Check-in process | 3.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.0 / 5 |
Excellent facilities, fantastic pool, friendly and helpful staff.
Overall: Excellent. (97229984)
Beautiful building. Swimming pool spectacular. Staff friendly and helpful. Internet connection reasonably priced.
Not enough fresh fruit at breakfast. Should run free shuttle service into Agrigento and the valley of temples.
Overall: Magnificent setting in mature gardens overlooking sea in beautiful, well ordered hotel with friendly and helpful staff made for a very pleasant stay indeed. (108028465)
Gorgeous grounds & hotel, great food at the restaurant.
Overall: From the first view of the gorgeous hotel & grounds, plus looking off to the Med, our stay was wonderful. Plus, it was a relief not to be staying in Agrigento Centre where traffic was hectic. My eldery mother & I arrived early, but staff was very accomodating. Had a leisurely lunch in the restaurant downstairs and then our room was ready by 2PM. Room was very well designed - beds were comfortable, nice patio with comfortable wicker chairs, cool glass shower with wood floor. Ultra modern space with orange, blue and white. Clever lighting. The impression overall is that someone had a definite vision of what the interior should look like and accomplished a sophisticated presentation. This was my favorite place out of the 5 hotels (3 in Malta, 2 in Sicily) where we stayed on our trip. (97007493)
La camera da letto e' molto bella e comoda.
Non c'erano informazioni sull'albergo in camera.
Il bagno e' molto angusto.
Overall: Sapere che il servizio ristorante non operava, data la bassa stagione. (97543399)
Entorno del hotel
Muy mala senalizacon del acceso por carretera, perdimo una hora dando vueltas. El anucnio del hotel se encotraba antes de una bifuracion de la carretera y era muy dificil localizarlo. Llamamos por telefono a la persona de receèpcion y contesto de una manera escueta, sin darnos datos eficaces, necesitamos llamar varias veces y decirle que el hotel estaba mal localizado, con lo que se enfado y nos trato de manera muy seca en la recepcion. Fotocopio nustros documentos de identidad.
Overall: No recomendaria este hotal a nadie. No me parecio adecuado el trato de la persona, varon, de recepcion antes de las 10 de la noche. El personal del bar, se porto de maravilla, pues nos preparo la cena ( el hombre de recepcion nos dijo que a esas horas era imposible cenar y que tendriamos que recorrer 3 Km) (107923670)
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