| Check-in process |  5.0 / 5 |
|---|---|
| Working order of facilities / equipment | 5.0 / 5 |
| Overall value for money | 5.0 / 5 |
| Performance of staff | 5.0 / 5 |
| Your room | 5.0 / 5 |
| Overall experience | 5.0 / 5 |
| Order and cleanliness of the hotel | 5.0 / 5 |
| Guest Rating | 5.0 / 5 |
5.0 / 5
Brendan [Dublin 4, Ireland]
on 02/10/2007
(Same sex couple)
- Central location
- Outstanding standard and cleanliness of room and bathroom fittings, pleasant reception and common areas
- No internet access within hotel, and hotel receptionist directed us to a distant internet cafe even though there was a closer one
- View is limited (compensated by perfect central location)
- Staff were polite and professional - but they should try to be friendly too
Overall: After spending a few nights in a poky hotel in Rome, this was indeed a palace! It seems not just very new, but very high-quality structure and furnishings. The beds were very comfortable, there was lots of space, the parquet floor was far nicer than carpet and warmer than tiles; the flat screen TV added a touch of luxury (though some more non-Italian stations would be great). The only drawbacks were as mentioned above - no internet access in the hotel, limited view, somewhat over-formal staff. But if returning to Sorrento, I would book here again without even looking at alternatives. And the value of the central location in Sorrento (on a quiet alley 50m to the main square; 500m to the train/bus station and 500m down the cliff to the port) cannot be over-estimated in a town where the taxi fares are just outrageous (at least (46841238)
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