| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
(108899203)
All staffs are very kind and friendly. Breakfast is also good; many variations and choice, of course good taste.
not a bad point,,, we can not access to the Internet with only one compter on reception. so sometimes it would be crowded.
Overall: easy to access from station, and to place to go like old town and other for sightseeing. we had many good points and feeling about our stay here. (107425777)
Good location
Old furniture, no fridge in the room
(108334355)
Excellent location free internet new bathroom
Furniture dated but everything was clean
Overall: Ideal for a short break in Krakow (107418986)
Excellent location close to main railway station and Market Square.Staff friendly and helpful.Breakfast good with wide selection of food.Good value for money.
Nothing specific but overall hotel needs sprucing up. Bedroom furniture in need of replacement.
Overall: Grand old building whose glory has faded somewhat.Could do with a general overhaul. Nevertheless the rooms are very spacious with high ceilings and bathrooms are modern and clean (107784056)
Location, Modern Bathroom,
Breakfast - domestic toaster no jams or marmalade - typical eastern block breakfast not to ouer taste
Overall: value for money (108071399)
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