| Check-in process | 3.4 / 5 |
|---|---|
| Working order of facilities / equipment | 2.9 / 5 |
| Overall value for money | 2.6 / 5 |
| Performance of staff | 3.0 / 5 |
| Your room | 2.5 / 5 |
| Overall experience | 2.6 / 5 |
| Order and cleanliness of the hotel | 2.6 / 5 |
| Guest Rating | 2.8 / 5 |
(107444903)
good location of hotel
We found a cockroach in our room and when we told the receptionist (as we were checking out), she just sort of laughted. I guess she didnt really understand wheat we were saying. It was quite shocking to find a cockroach in your hotel. we werent impressed
(107763653)
10 Minutes walk from central station
Worst hotel we have stayed in, people very unfriendly, VERY NOISY, till late at night (very thin walls) Staff did nothing, did not understang English well, breakfast very poor.
Overall: Too noisy, could not sleep. Staff very unfriendly. (107504778)
(107297285)
(99540528)
The Hotel was close to the centre
The carpet in our room was dirty ,and was never cleaned the 4 days we were there, the blind did not work properly,the balcony was old and rusty.
(97286532)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.